For testing purposes, it is often needed to delete an authentication session. Here, we will see how to remove it from our admin console and ZScaler back-office.
First, go to the visits page and copy the token associated with the guest you want to remove the session from.
Click on the Security link in the left panel menu, you will get to ZScaler back-office.
Go to the Administration then User Management.
Search the guest with the token you copied
Click on the pen and delete. Finally, go to the Activation panel and activate
On the guest device, delete all cookies, disconnect from the Wi-Fi and forget the SSID of the hotspot.