This Privacy Policy (our “Policy”) describes the Personal Information that we gather from you on the Service, how we use and disclose such Personal Information, and the steps we take to protect such Personal Information.Personal Information means any information relating to an identified or identifiable individual.

By using the Service, you consent to the privacy practices described in this Policy.This Policy is incorporated into and is subject to the Supplier Terms of Service. 

The entity responsible for the collection and use of your Personal Information for the purposes described in this Privacy Policy is indicated in the Our Contact Information section of this document.

This Privacy Policy applies to the Service provided at the premises only. It does not cover the collection and use of your Personal Information for other products or other customers.


Data Collection

Registration and User-Provided Information.  When you register to use the Service, we may collect Personal Information about you, including your name, email address or other contact information, and a password. We may link this Personal Information with other information about you as described in this Privacy Policy. You may also provide us with Personal Information about you in various ways when you use our Service. If required by applicable law, we will obtain your consent to such collection, use and disclosure of your personal data in accordance with the relevant law.

Cookies. The Service uses online technologies called "cookies" which are text files that are placed in your device's browser, then stored on the device, and that can be used to help recognize that browser across different Web pages, websites, and browsing sessions.

We may use cookies or similar technologies to improve use of the Service:

  • to help authenticate you when logging in to the Service;

  • to remember your preferences and registration information;

  • to ensure the security of use of the Service; and

  • to measure and obtain data to improve the effectiveness of the Service.

We use both temporary cookies ("session cookies") and long-term cookies ("first party cookies"). Session cookies are automatically deleted at the end of each session, whereas persistent cookies are stored in between sessions so that We can remember things about you when you return to our Service and personalise or improve your experience. You can manage cookies using browser controls in your device (please refer to the “help” section of your browser for details). For further information about how to delete and control cookies go to The procedures for changing your settings and cookies differ from browser to browser. Although cookies may be disabled or deleted, you hereby acknowledge that all or part of the Service may not be accessible if you refuse cookies that are strictly necessary for the provision of the Service.

Other Information Collected by Automated Means.
 Whenever you use the Service, Cloudi-Fi may use a collection of technologies that automatically or passively collect information about how the Service is accessed and used. This information may include, among other things, browser type, operating system, the page served, the time, the type of content being transmitted (e.g., video file, audio file) or application being used, how many times you visited a website, which hyperlinks, if any, you clicked on, subscriber status and the preceding page views. This data helps us to manage our networks and provides us with information about the use of the Service.We do not, however, collect and process the contents of communications you send or receive when using our Service. 

Device Identifiers
. In the course of providing the Service, Cloudi-Fi may automatically collect a device identifier (such as your IP address or other unique identifier) for the computer, mobile device, Wi-Fi card, technology or other device you use to access the Service. A device identifier is a number that is automatically assigned to your device when you access a website or its servers, and our computers identify your device by its device identifier. When you use our Service, we may view your device identifier and use this information to enhance our Service and to infer the geographical zone in which you are located (for example, your IP address indicates the general geographic region from which you are connecting to the Internet, and we may be able to ascertain more location information based on the location where you connect to the Service).We may associate your device identifier with other information about you. 

Information from Other Sources.
We may obtain information from third parties and sources other than the Service, such as our partners and advertisers.For instance, if you connect with the Service using your Google or Facebook account, we may collect certain information about you from those services.Please refer to the privacy policies of those third parties for more information.


We use Personal Information only for the purposes described in this Policy, except if otherwise disclosed to you at the time the data is collected or further authorized by law or by you. We store Personal Information only for as long as it is necessary for the fulfillment of the purpose for which the data was originally collected, unless otherwise required or authorized by applicable law.

We maintain and use your personal data:

  • to help authenticate you when logging in to the Service;

  • to remember your preferences and registration information;

  • to ensure the security of use of the Service;

  • to measure and obtain data to improve the effectiveness of the Service;

  • to comply with applicable law (for example, traffic data collected may be used for criminal prosecution purposes including investigation, records or judicial action in relation to criminal offenses in any applicable jurisdiction in the world);

  • for analytics purposes;

  • for IT support purposes;

  • with your consent, for direct marketing purposes by telephone, SMS or email (such as to send you communications containing news, information and updates about Our products, services, offers, promotions and special events, satisfaction surveys, and other marketing communications that may be of interest to you).

Personal Information


No Personal Information Disclosure. We do not sell or otherwise disclose Personal Information that we collect about you, except as described in this Privacy Policy, or as we disclose to you at the time the data is collected, or if you consent to us doing so.

No disclosure with subcontractors or third party technology partners. We work with third party service providers to provide website, application development, hosting, maintenance, and other services for us. These third parties may have access to or process your Personal Information as part of providing those services for us. We do not authorize these service providers to use or disclose such Personal Information except as necessary to perform certain services on our behalf or comply with legal requirements.We require these service providers to appropriately safeguard the privacy and security of personal data they process on our behalf.

Eventual disclosure with your hoster.We may share aggregated information regarding your use of the Service with the Company who owns the Service you chose to use.

Disclosure if required by law. We may disclose your Personal Information if required to do so by law or in the good-faith belief that such action is necessary to comply with applicable laws, in response to a court order, judicial or other government subpoena or warrant, or to otherwise cooperate with law enforcement or other governmental agencies. We also reserve the right to disclose your Personal Information that we believe, in good faith, is appropriate or necessary to (i) take precautions against liability, (ii) protect ourselves or others from fraudulent, abusive, or unlawful uses or activity, (iii) investigate and defend ourselves against any third-party claims or allegations, (iv) protect the security or integrity of the Service and any facilities or equipment used to make the Service available, or (v) protect our property or other legal rights (including, but not limited to, enforcement of our agreements), or the rights, property, or safety of others.

Disclosure in case of ownership changes with Service continuity. Personal Information about you may be disclosed and otherwise transferred to an acquirer, successor, or assignee as part of any merger, acquisition, debt financing, sale of assets, or similar transaction, or in the event of an insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets.

Disclosure of non personal data with third parties. We may make certain aggregated, automatically-collected, or otherwise non-personal information available to third parties for various purposes, including (i) compliance with various reporting obligations; (ii) for business or marketing purposes; or (iii) to assist such parties in understanding our users’ interests, habits, and usage patterns for certain programs, content, services, advertisements, promotions, and/or functionality available through the Service.

Your Rights and Choices

Your right to have access to your Personal Information. Subject to applicable law, you may have the right to request access to and receive information about your Personal Information, update and correct inaccuracies in your Personal Information, and have the information blocked or deleted, as appropriate.The right to access Personal Information may be limited in some circumstances by local law requirements.You can also withdraw any consent you previously provided, or object at any time on legitimate grounds, to the processing of your Personal Information. Please note that while any changes you make will be reflected in active user databases within a reasonable period of time, we may retain all Personal Information you submit for backups, archiving, prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so.You can exercise your rights by contacting us at

Your right to opt-out from the Service. Your privacy is very important to us, and you should only receive solicited communication from the Service for which you have cleary given your consent. If you decide you want to opt-out from the Service at any given time, please contact us at If you choose to decline to share certain information with us, request the blocking or deletion of some of your Personal Information or withdraw your consent, we may not be able to provide to you some of the features and functionality of the Service.

Additional details

Third-Party Services. The Service may contain features or links to websites and services provided by third parties. Any information you provide on third-party sites or services is provided directly to the operators of such services and is subject to those operators’ policies, if any, governing privacy and security, even if accessed through the Service. We are not responsible for the content or privacy and security practices and policies of third-party sites or services to which links or access are provided through the Service.

International Data Transfers. Cloudi-Fi operates around the world. While we primarily process and store Personal Information of individuals in the same geographic region as where the information was originally collected, we may occasionally transfer the Personal Information to countries other than the country in which the information was originally collected. When we transfer your Personal Information to other countries, we will protect that information as described in this Privacy Policy and will comply with applicable legal requirements providing adequate protection for the transfer of Personal Information.

Children’s Privacy. Protecting the privacy of young children is especially important. Our Service is intended for general audiences and is not directed to children under the age of 18.We do not knowingly collect personal information from children under the age of 18 without obtaining parental consent.

Data Security. We intend to protect individual personal information and to maintain its privacy. Cloudi-Fi maintains appropriate physical, administrative and technical safeguards intended to help us protect your personal information against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.

Our Contact Information. The entity responsible for the processing of your Personal Information in the context of the Service is Cloudi-Fi located at 1 Rond-point de l’Aube, 95800 Cergy. France.

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