Monitoring & Troubleshooting

Detect issues and common misconfigurations

William Miroux avatar Julien Cabanès avatar Alexandre Greiner avatar +1
10 articles in this collection
Written by William Miroux, Julien Cabanès, Alexandre Greiner and 1 other

Cloudi-Fi First Level Troubleshoot

This article describes the first step to troubleshoot a Cloudi-Fi Captive Portal issue
Alexandre Greiner avatar
Written by Alexandre Greiner
Updated over a week ago

Captive Portal with Zscaler ZCC Agent

How to make sure captive portal is detected properly with Zscaler ZCC Agent turned on
William Miroux avatar
Written by William Miroux
Updated over a week ago

Zscaler ZCC known limitations

What are known issues or limitation introduces by Zscaler ZCC agent while using Cloudi-FI
William Miroux avatar
Written by William Miroux
Updated over a week ago

Perform a Web Request capture in the web browser

How to capture web requests in your web browser in order to help Cloudi-Fi support team to troubleshoot captive portal issues
Alexandre Greiner avatar
Written by Alexandre Greiner
Updated over a week ago

Service monitoring per location

What the location status indicator colors mean
Alexandre Greiner avatar
Written by Alexandre Greiner
Updated over a week ago

Issue with Captive Portal on iOS device

Why Apple devices have some trouble to display Captive Portal and what to do to correct this ?
C
Written by Corentin Pinheiro
Updated over a week ago

I can't connect to my location. I can't see the portal

How to fix issues with the first connection to the hotspot
Alexandre Greiner avatar
Written by Alexandre Greiner
Updated over a week ago

My tunnel doesn't work

Steps to fix your tunnel configuration
Alexandre Greiner avatar
Written by Alexandre Greiner
Updated over a week ago

Facebook Connect doesn't work. It says "cookies required".

How to fix the cookie issue with Facebook Connect
Alexandre Greiner avatar
Written by Alexandre Greiner
Updated over a week ago

Credentials confirmation

Why do I need, as a sponsor, to confirm credentials approval/rejection ?
Julien Cabanès avatar
Written by Julien Cabanès
Updated over a week ago